Mom sits on the couch with her two children

Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 

 

Support Hours

 

Regular Hours

Monday:
2:00 AM - 2:00 PM

Tuesday:
12:00 AM - 2:00 PM

Wednesday:
12:00 AM - 2:00 PM

Thursday:
12:00 AM - 2:00 PM

Friday:
12:00 AM - 2:00 PM

Saturday:
12:00 AM - 1:00 PM

Sunday:
2:00 AM - 2:00 PM

Please note that these times are listed in New Zealand Standard Time. Our support team is based in the United States.

Special Hours

24 - 27 May 2024: Support via email only

 

Contact OurFamilyWizard® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us

 

Support Line

New Zealand: 0800 453 751

United States: +1 (866) 755 9991